RELATIVES unable to visit sick loved ones at Whipps Cross University Hospital following an outbreak of the norovirus can now send messages via the hospital radio station.

The hospital is now all but closed following the outbreak of the virus, known as the winter vomiting bug, two weeks ago but members of the public can now send messages through WX FM.

The station, formed by the Walthamstow Lions Club in 1969, plays to patients on the wards, and in the outpatients department, restaurant and main entrance.

Visitors cannot enter the hospital and a total of 19 wards are closed to new admissions, with security posted at all access points.

But they can send news and get well messages to loved ones by phoning the station, which is manned by volunteers 24 hours a day, seven days a week.

Nance Fontaine, deputy director of nursing/patient safety and quality, said: “This prolonged situation has meant that a lot of our patients have not seen family members or friends for a while now and although ward staff are ensuring they are kept well informed and updated on developments, we want to ensure our patients have a means of communicating with their relatives, which for some is vital.

“Working with Whipps Cross Hospital Radio, we are asking relatives to send messages to their loved ones on the wards – these can be anything from get well wishes to saying how much they are missed.

“We want our patients to have special wishes even during this time.”

The bug is said to have had a serious impact on the work of the hospital since the outbreak two weeks ago and it is hoped the messages will boost patients' morale.

Phil Hughes, station manager, said: “The aim of the service is to brighten up the stay of the many thousands of patients who come through the hospital every year.

“When we were asked to help in this way during the outbreak, we were more than happy to oblige – it’s exactly what the service is about.”

The radio will be extending its live request show, which will run from 8pm to 10pm to make sure as many messages are broadcast as possible.

To send a message, call 8535 6997 or email studio_mail@wxhr.co.uk

You can also visit wxhr.co.uk

The Leytonstone hospital is closed to most patients until further notice in an effort to contain the spread of the bug.